Omobonus serwis

Computer, laptop, printer and office equipment service in Wrocław

Quick contact
LaptopsLaptops
Desktop computers
Laser printersLaser printers
Inkjet printersInkjet printers
Dot matrix printersDot matrix printers
Thermal label printersThermal label printers
3D printers3D printers
Sublimation printersSublimation printers
DTF printersDTF printers
DTG printersDTG printers
Edible (food) printersEdible (food) printers
Plastic card printersPlastic card printers
Paper shreddersPaper shredders
UPS unitsUPS units
Projectors
Coffee machinesCoffee machines

without leaving home

1. Request

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2. Shipping

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3. Diagnosis
and quote

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4. Quote approval

We never start a repair without your approval

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Repair
and return

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— or —

Return
without repair

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Frequently asked questions
“FREE DIAGNOSIS”? 🤔
Taking the device apart, testing and finding the fault take time and work — they can’t be “free”.
Going ahead with the repair? Then we don’t charge for the diagnosis separately — the device is already taken apart and we know what to replace, so half of the repair work is already done.
Full diagnosis and repair quote
Price
Laptop
100 zł
1-2 days
Desktop computer
80 zł
1–2 days
Laser printer / copier
70/100/150
1–2 days
Inkjet printer
70/100/150
1–2 days
Dot matrix printer
50/70/100
1–2 days
Thermal / label printer
100/150/200
1–2 days
3D printer
100/150/200
1–2 days
Sublimation printer
150/250/400
1–3 days
DTF printer
250/350/500
1–3 days
DTG printer
150/250/450
1–3 days
Edible (food) printer
50/100/150
1–3 days
Plastic card printer
100/150/200
1–2 days
Plotter
150/200/300
1–2 days
Paper shredder
100/150/200
1–2 days
UPS
(uninterruptible power supply)
60/100/180
1–3 days
Projector
60/100/180
1–3 days
Coffee machine
80/120/180
1–3 days

Taking the device apart, taking measurements and finding the fault take time and work — they can't be "free".

Ordering the repair? Then we don't charge for the diagnosis separately, because the device is already taken apart and we know what to replace, so half of the repair work is already done.

You pay only for the repair itself (according to the price list) and any parts — the diagnosis is already included in that price. Shipping both ways according to the courier's price list is added to this.

We don't repair anything without your consent.

If you decline, we'll send the device back and you pay only for the full diagnosis and quote (the price depends on the device — see the first question) + shipping both ways according to the courier's price list.

We add nothing for the label, packing and sending the parcel.

Approximate prices for one-way shipping, based on the carriers' official price lists. The exact price depends on the address and on the size and weight of the parcel.
Parcel locker
Size A — 8 × 38 × 64 cm, up to 25 kg
16.49 zł
Size B — 19 × 38 × 64 cm, up to 25 kg
18.49 zł
Size C — 41 × 38 × 64 cm, up to 25 kg
20.49 zł
Parcel locker and parcels for shipping
Courier
8 × 38 × 64 cm, up to 25 kg
19.49 zł
41 × 38 × 64 cm, up to 25 kg
25.49 zł
40 × 60 × 80 cm, up to 31.5 kg
41.00 zł
60 × 60 × 120 cm, up to 31.5 kg
57.00 zł
Courier van and parcels for shipping

You don't need to print anything or create accounts with carriers – we prepare the shipping for you.

• InPost parcel locker – we send you a dispatch code by text message or email. You enter it on the locker screen (or scan the QR code in the InPost app), the compartment opens and you put the parcel in. No label needed.

• Courier – we book a pickup from your address. If the carrier requires a label, the courier brings it with them, or it is enough to write the number you get from us clearly on the box.

All you do is pack the device – and if you don't know how, we'll guide you step by step.

Original packaging
It is best to send the equipment in its original box, together with the manufacturer's inserts.
Laptop in its original box with the manufacturer's inserts
No original box?
– Switch the device off and wrap it in bubble wrap.
– Choose a rigid, undamaged box that leaves at least 5 cm of free space on every side, and fill that space with packing material — nothing may move.
– Seal the box with tape.
Note: Don't wrap the box in stretch film — the courier may charge extra. A box that is too big can raise the shipping price — couriers also calculate the weight from the dimensions of the box.
Laptop in a box with filling
Not sure what to include? Ask us before shipping.
A note with your details — required
Put a note in the parcel with your first and last name, phone number and a short description of the fault.
Your details are hidden on the courier label — without a note we won't know who the parcel is from.
A note with a name, phone number and description of the fault

What to include with the device: – the laptop charger or external power supply, – unusual cables, – all paper trays and cassettes — some printers don't work without them, – special paper: fan-fold paper for dot matrix printers, labels or rolls for thermal printers (packed separately).

Leave ink and toner in the device. Send a UPS complete — don't remove anything.

Don't send a standard power cable or USB cable (we have our own), mice, USB flash drives, memory cards, bags or cases.

Urgent? Call before shipping: 793 759 262 — if possible, we'll speed up the repair at no extra charge.

– Delivery to the service centre: usually 1–2 working days. – Diagnosis and quote: usually 1–3 working days from receiving the parcel. – Repair: according to the price list of the given service (the "Turnaround time" column). – Sending the equipment back: usually 1–2 working days.

For your peace of mind: before shipping, change your password to a temporary one, and restore your own when the laptop comes back to you.

Your files: we don't browse, copy or delete your data. If the repair could affect it (e.g. replacing a drive), we'll agree that with you first. Confidentiality agreement: at your request we will sign a non-disclosure agreement. Password: it is needed to check the laptop after the repair (e.g. a load test). Backup: before shipping, make a copy of your important files — just in case.

Warranty period: depends on the service — we state it in the service description on the website and in the repair document (e.g. on the invoice). What it covers: the work we carried out and the parts we fitted, not the whole device. If the fault comes back: when its cause is our work or a part, we fix it free of charge — by repairing it again or replacing the part. How to report it: by email, phone or in person — give the order or invoice number and a description of the fault. Shipping: in that case we cover the cost of shipping to the service centre and back within Poland. What it does not cover: mechanical damage, liquid damage, power surges, use contrary to the instructions, third-party interference and normal wear of consumable parts.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again

Maja Miecielica
Maja Miecielica
⭐⭐⭐⭐⭐
• a month ago

I found this service completely by accident, and I definitely don't regret it! My computer was repaired very quickly, efficiently, and, above all, at a great price. Everything works flawlessly, and the service was very friendly and professional. I'm truly delighted with the service. I highly recommend this service to anyone who needs a quick, reliable, and affordable computer repair!

Barbara M
Barbara M
⭐⭐⭐⭐⭐
• 5 months ago

Great printer service. My color printer stopped printing in color, but the problem was quickly diagnosed and fixed almost immediately. Professional service, efficient communication, and express delivery. Plus, all at a reasonable price. I highly recommend them to anyone who values speed and high-quality service.

Having a problem with your device?

Write or call — we’ll tell you where to start