Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of laser printers in Wrocław

(HP, Samsung, Canon, Brother, Xerox, Ricoh, Kyocera, Konica Minolta, Sharp, Lexmark, Pantum, Toshiba, OKI, Epson, Fujifilm, DEVELOP, UTAX, Sindoh, …)
hp
samsung
canon
brother
xerox
ricoh
kyocera
konica-minolta
sharp
lexmark
pantum
toshiba
oki
epson
fujifilm
develop
utax
sindoh
triumph-adler
olivetti
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
70/100/150
1–2 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Delivery of the repaired device to the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Pickup or delivery beyond 2.5 km from our service centre
(round trip; extra charge after the first 5 km)
25 zł
+ 2 zł/km
1–2 days
Urgent service
(where possible, we handle your pickup or delivery first)
FREE
to be agreed
“JUST A BLOW-OUT?” 🤔
We don’t stop at removing dust — we carry out full maintenance of the device
CLEANING AND MAINTENANCE
cleaning, inspection and calibration of the printer
• thorough cleaning of the printer interior from dust, paper dust and toner residue,
• cleaning of the paper path, pickup and transport rollers, separators and sensors,
• cleaning of the optics and laser unit,
• inspection of the drum, transfer belt, fuser and waste toner container,
• inspection and maintenance of the main mechanical parts; lubrication if specified by the manufacturer,
• print / colour calibration (if applicable) and a final test of print quality and paper feed.
150/220/300
1–3 days
Clearing paper jams and foreign objects from the paper path
(paper stops, crumples or jams regularly)
90/120/160
up to 1 day
Cleaning and restoring pickup rollers / separators
(the printer does not pick up paper, paper slips or several sheets are fed at once)
100/140/180
1–2 days
Replacing pickup rollers / separators
(worn rollers cause recurring paper pickup problems)
120/160/220
+ parts
1–2 days
Cleaning and adjusting the paper path
(paper moves skewed, wrinkles or stops inside the device)
100/150/200
1–2 days
Repairing paper sensors
(false paper jam, out-of-paper or wrong sheet position message)
120/160/220
+ parts
1–2 days
Repairing the paper feed mechanism / clutch / solenoid
(paper is picked up too early, too late or not at all)
130/180/250
+ parts
1–3 days
Repairing a paper tray / cassette
(the tray does not feed paper or the tray mechanism works incorrectly)
130/180/250
+ parts
1–3 days
Repairing the duplex (double-sided printing) unit
(paper jams or is not turned over correctly during double-sided printing)
150/220/300
+ parts
1–3 days
Cleaning the imaging system
(grey background, smudges, stains or repeating marks on prints)
120/170/230
1–2 days
Replacing the drum / drum unit
(streaks, stains, repeating smudges or a worn drum unit)
150/200/280
+ parts
1–2 days
Replacing the drum cleaning blade
(toner stays on the drum and soils the following prints)
150/220/300
+ parts
1–3 days
Servicing the drum charging system / charge roller
(grey background, uneven print or problems with correct drum charging)
130/180/250
+ parts
1–2 days
Servicing the developer unit
(uneven coverage, faded areas or problems with toner application)
180/250/350
+ parts
1–3 days
Replacing the developer / developer unit
(persistent image quality problems despite a good toner and drum)
160/230/320
+ parts
1–3 days
Image quality and colour calibration
(colours are shifted or uneven, or the print lacks proper coverage)
100/140/180
up to 1 day
Servicing / replacing the waste toner container
(container full message or toner soiling inside the device)
80/120/160
+ parts
up to 1 day
Cleaning the transfer belt and transfer rollers
(streaks, smudges or toner transferring onto the following pages)
120/170/230
1–2 days
Replacing the transfer belt
(coloured streaks, stains, colour misregistration or a damaged belt surface)
160/230/320
+ parts
1–3 days
Replacing the transfer roller
(faded prints, uneven toner transfer or smudges)
120/170/230
+ parts
1–2 days
Replacing the transfer belt cleaning blade
(the belt is not cleaned properly and soils prints)
150/220/300
+ parts
1–3 days
Repairing the transfer belt drive mechanism
(transfer error, belt stopping or unusual noises while printing)
180/260/360
+ parts
1–3 days
Cleaning and inspecting the fuser unit
(toner smudges, paper comes out dirty or marks appear on prints)
120/170/230
1–2 days
Refurbishing the fuser unit
(toner smears, paper wrinkles or the fuser works incorrectly)
180/260/380
+ parts
1–3 days
Replacing the fuser film / heat roller
(repeating marks, a damaged surface or toner not fused properly)
150/220/300
+ parts
1–3 days
Replacing the pressure roller
(paper wrinkles or slips, or toner is fused unevenly)
150/220/300
+ parts
1–3 days
Repairing the heating system / thermistor / temperature sensor
(temperature error, no heating or fuser overheating)
180/250/350
+ parts
1–3 days
Replacing the complete fuser unit
(the fuser is permanently damaged or refurbishing is not cost-effective)
150/220/300
+ parts
1–2 days
Cleaning the laser module / LSU optics
(faded prints, white streaks or uneven contrast)
120/180/240
1–2 days
Repairing the laser module / LSU
(laser error, no image or incorrect drum exposure)
150/220/300
+ parts
1–3 days
Replacing the laser module / LSU
(permanently damaged optical module)
150/220/300
+ parts
1–3 days
Cleaning and calibrating the document scanner
(streaks, smudges or distortion on scans and copies)
100/150/200
up to 1 day
Repairing the scanner mechanism
(the scanner module stops, makes noise or does not scan)
120/180/250
+ parts
1–3 days
Repairing the automatic document feeder (ADF)
(documents are not picked up, jam or go through skewed)
150/220/300
+ parts
1–3 days
Cleaning and restoring ADF rollers / separator
(the ADF does not pick up documents or feeds several sheets at once)
100/150/200
1–2 days
Replacing ADF rollers / separator
(worn parts cause recurring document feed problems)
120/180/250
+ parts
1–2 days
Repairing ADF / scanner sensors
(the device detects documents incorrectly or reports a jam)
120/180/250
+ parts
1–2 days
Repairing the power supply / power circuit
(the printer does not turn on, switches off or works unstably)
160/220/300
+ parts
2–4 days
Replacing the power supply / power module
(permanently damaged power module)
120/180/250
+ parts
1–3 days
Repairing the mainboard / formatter
(the printer freezes, restarts or does not start properly)
200/280/380
+ parts
2–5 days
Replacing the mainboard / formatter
(permanently damaged control electronics)
150/220/300
+ parts
1–3 days
Repairing the high-voltage power supply (HVPS)
(problems with drum charging, toner transfer or image quality)
180/260/360
+ parts
2–5 days
Repairing USB / LAN ports
(the computer or network does not detect the printer)
120/180/250
+ parts
1–3 days
Repairing wiring and signal ribbon cables
(random errors, signal loss or unstable operation of the device)
120/180/250
+ parts
1–3 days
Repairing the control panel
(buttons, touch panel or screen do not respond properly)
150/220/300
+ parts
2–4 days
Replacing the control panel / display
(damaged screen or panel module)
120/180/250
+ parts
1–3 days
Repairing the fan / cooling system
(noise, overheating or fan error)
120/170/230
+ parts
1–2 days
Installing and configuring drivers
(the computer does not see the printer or printing works incorrectly)
80/100/120
up to 1 day
Configuring Wi-Fi / LAN network
(the printer does not connect to the network or computers)
100/150/200
up to 1 day
Configuring AirPrint / Mopria / the manufacturer's app
(printing from a phone or tablet is not possible)
80/100/120
up to 1 day
Firmware update
(device software problems or a manufacturer update is required)
100/160/220
up to 1 day
Restoring settings and reconfiguring the printer
(problems after incorrect settings changes or a device reset)
80/100/120
up to 1 day
Configuring scan to computer / folder
(scans do not reach the computer or network share)
100/150/200
up to 1 day
Configuring scan to e-mail / cloud
(problems sending scans via SMTP or to a cloud service)
120/180/250
1–2 days
Configuring the web panel / network settings
(problems with IP, DHCP, DNS or device administration)
100/150/200
up to 1 day
First we carry out an initial diagnosis and identify the likely cause of the fault. Then we carry out a full diagnosis and give you the exact repair cost and turnaround time. We start the repair only after the customer's approval.
The initial diagnosis online and when you bring the device to our service centre is free. The full diagnosis is also free if we carry out the repair. If you decide not to go ahead with the repair, the price shown in the current price list for the relevant device category applies.
Most standard repairs are completed within 1–3 working days. More complex repairs of electronics or the fuser, or waiting for parts, may extend this time. We give you the exact turnaround time after the diagnosis.
We service devices from many manufacturers, including HP, Brother, Canon, Samsung, OKI, Kyocera, Xerox, Lexmark, Konica Minolta, Ricoh and other popular laser printers and multifunction printers.
It depends on the type of fault, the condition of the device, the availability of parts and the cost of the repair. After the diagnosis we tell you whether the repair makes economic sense.
The most common causes are worn or dirty pickup rollers, the separator, paper sensors, parts of the paper path or a problem with the fuser unit.
This is most often caused by dirty or worn pickup rollers, the separator, clutch, solenoid or the tray mechanism.
A typical cause is a worn paper separator, pickup rollers or incorrect operation of the tray mechanism.
A possible cause is a damaged or dirty paper sensor, a stuck sensor flag or a small piece of paper left in the paper path.
If the problem occurs only in duplex mode, the cause may be the sheet reversing mechanism, rollers, guides or sensors of the duplex unit.
Toner that is running out more often causes general, uneven fading of the print. A worn drum more often produces repeating stains, streaks, a grey background or a shadow image at regular intervals. We confirm the exact cause during the diagnosis.
The cause may be an incorrectly installed or damaged toner, a problem with the drum, imaging system, transfer or control electronics. If the problem appeared right after replacing the toner, we first also check the cartridge itself and how it is installed.
These symptoms may be caused by a worn drum, cleaning blade, transfer belt, toner, developer or a dirty optical system.
Repeating smudges or so-called ghosting most often point to a problem with the drum, cleaning blade, fuser or another rotating part of the imaging system.
Most often the problem is with the fuser unit, which does not reach the correct temperature or does not provide sufficient pressure.
Typical symptoms are smearing toner, wrinkled paper, smudges, jams at the paper exit, temperature errors or unusual noises.
The message may mean that the drum has reached its rated page count or that it is actually worn. After replacement, some devices also require the relevant counter to be reset.
The cause may be an incorrectly installed or incompatible toner, a damaged chip, dirty contacts, a cartridge communication problem or a device error. If reinstalling the toner does not help, we also check the drum and the printer electronics.
The most common cause is a damaged or leaking toner cartridge, a worn drum, cleaning blade or a problem with the waste toner container.
The container collects toner removed during the operation of the device. Once it is full, the printer may display a message or block further operation. Depending on the model, the container needs to be emptied or replaced.
Unusual noises may come from rollers, gears, the fuser, the drive system, the transfer unit or other worn mechanical parts.
We most often check the power supply, mainboard, wiring and other electronic components. The cause may also be damage after a power surge.
The most common cause is dirty or worn ADF rollers and separator, sensors or the document feed mechanism.
Yes. In multifunction printers we repair document scanners, carriage mechanisms, sensors and ADFs. Streaks or smudges on scans may also be caused by dirty glass or optical parts.
Yes. We check drivers, network configuration, USB/LAN ports, firmware and the printer and computer settings. We also configure network scanning, SMB, e-mail and other functions of multifunction printers.
Yes. We give a warranty of 3 to 12 months on completed repairs, depending on the type of work and the parts used.
No. If a service is marked “+ parts”, the price covers labour, and the required parts are charged separately.
Pickup or delivery within 2.5 km of our service centre costs 25 zł net. For longer routes we add 2 zł net for each kilometre above 5 km of the total round trip.

We provide cleaning, maintenance, restoration, ... also for Oki, Dell, Kyocera, Konica Minolta

Your laser printer — we will tell you the repair cost within 15 min and can carry out the repair even the same day.

Repair, cleaning, Wi-Fi setup, printing problems, paper jams and print quality issues.

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again