Service and repair of 3D printers in Wrocław
(Bambu Lab, Prusa Research, Creality, Anycubic, Elegoo, Formlabs, Ultimaker, Flashforge, Snapmaker, QIDI Tech, MakerBot, Raise3D, Zortrax, Sovol, Artillery, Phrozen, BCN3D, Peopoly, UniFormation, Tronxy, Flying Bear, HBot 3D, …)
Online initial diagnosis (describe the problem via WhatsApp, our website or by phone) | FREE | up to 15 min |
Initial diagnosis when you bring the device to our service centre, 15 min (also if you decide not to go ahead with the repair) | FREE | up to 15 min |
Diagnosis and repair quote (if the repair goes ahead) | FREE | 1–2 days |
Diagnosis and repair quote (if you decide not to go ahead with the repair) | 150 zł | 1–2 days |
Written technical report (in addition to the full diagnosis, with photo documentation) | + 50 zł | 1–2 days |
Urgent service (where possible, we speed up the repair at no extra charge) | FREE | to be agreed |
“FREE CALL-OUT”
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer (up to 2.5 km from our service centre; 5 km in total, both ways) | 25 zł | 1–2 days |
Delivery of the repaired device to the customer (up to 2.5 km from our service centre; 5 km in total, both ways) | 25 zł | 1–2 days |
Pickup or delivery beyond 2.5 km from our service centre (round trip; extra charge after the first 5 km) | 25 zł + 2 zł/km | 1–2 days |
Urgent service (where possible, we handle your pickup or delivery first) | FREE | to be agreed |
“JUST A BLOW-OUT?”
We don’t stop at removing dust — we carry out full maintenance of the device
CLEANING AND MAINTENANCE comprehensive cleaning, inspection and calibration of the 3D printer • thorough cleaning of the printer interior, guide rails, lead screws, axes and build plate, • cleaning of the hotend, nozzle and extruder, plus inspection of the filament feed system, • inspection and adjustment of belts, guide rails, bearings and drive mechanisms, • lubrication of mechanical parts that need it, • inspection of sensors, limit switches, cooling and basic connections, • calibration of the bed and axes, followed by a final test print and parameter correction. | 200/250/350200 / 250 / 350 | 1–3 days |
X / Y / Z axis adjustment and calibration (layer shifts, uneven motion, knocking during operation) | 150/200/280150 / 200 / 280 | 1–2 days |
Belt and tensioner adjustment (play, skipping, loss of print accuracy) | 120/160/220120 / 160 / 220 | up to 1 day |
Belt and tensioner replacement (worn or damaged axis drive parts) | 150/200/280150 / 200 / 280 + parts | 1–2 days |
Bearing and guide wheel replacement (play, noise, uneven axis motion) | 180/250/350180 / 250 / 350 + parts | 1–2 days |
Z-axis service / adjustment (axis binding, uneven layers, problems with Z motion) | 180/250/350180 / 250 / 350 | 1–2 days |
Z-axis lead screw or guide rail replacement (bent lead screw, play in the nut, worn or bent Z-axis rail) | 220/320/450220 / 320 / 450 + parts | 1–3 days |
Stepper motor replacement (no axis motion, skipping or noisy operation) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
Filament feed system cleaning (filament slipping, irregular feeding) | 120/160/200120 / 160 / 200 | up to 1 day |
Hotend clog removal (clogged nozzle, no or weak filament flow) | 150/200/250150 / 200 / 250 | up to 1 day |
Nozzle replacement (worn or damaged nozzle, lower print quality) | 120/150/180120 / 150 / 180 + parts | up to 1 day |
Extruder repair (filament not fed properly or skipping) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
AMS / multi-material feeder repair (filament jams, is not detected or does not switch properly) | 180/250/350180 / 250 / 350 + parts | 1–3 days |
Extruder replacement (damaged filament feed mechanism) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
Hotend repair (filament leaks, heating or extrusion problems) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
Hotend replacement (damaged or worn hotend assembly) | 130/180/250130 / 180 / 250 + parts | 1–2 days |
Heated bed repair (bed does not heat up or does not hold temperature) | 220/300/420220 / 300 / 420 + parts | 1–3 days |
Hotend heater replacement (hotend does not heat up or reports a temperature error) | 150/180/220150 / 180 / 220 + parts | 1–2 days |
Thermistor / temperature sensor replacement (incorrect temperature readings, interrupted prints) | 150/180/220150 / 180 / 220 + parts | 1–2 days |
Fan replacement (no cooling, noise or overheating) | 120/150/180120 / 150 / 180 + parts | up to 1 day |
Part cooling system repair (warping, poor bridging or overheated models) | 180/220/300180 / 220 / 300 + parts | 1–2 days |
Mainboard repair (no response, resets or control errors) | 250/350/450250 / 350 / 450 + parts | 2–4 days |
Mainboard replacement (damaged control electronics) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
Power supply repair (no power or the printer switches off) | 200/280/380200 / 280 / 380 + parts | 2–3 days |
Power supply replacement (damaged power supply — repair not cost-effective or not possible) | 120/180/250120 / 180 / 250 + parts | 1–2 days |
Sensor and limit switch replacement (axis, homing or levelling errors) | 150/180/220150 / 180 / 220 + parts | 1–2 days |
Wiring and connector repair (interrupted operation, signal loss or instability) | 180/250/350180 / 250 / 350 + parts | 1–2 days |
Control panel repair (no display, touch or panel response) | 180/260/350180 / 260 / 350 + parts | 2–3 days |
Screen / control panel replacement (cracked screen, dead touch or damaged panel module) | 150/220/300150 / 220 / 300 + parts | 1–2 days |
Bed calibration and levelling (first layer problems, poor adhesion) | 120/150/200120 / 150 / 200 | up to 1 day |
Extruder and flow calibration (under-extrusion, over-extrusion or uneven extrusion) | 150/180/220150 / 180 / 220 | up to 1 day |
Retraction calibration (stringing, filament oozing during travel moves) | 120/150/180120 / 150 / 180 | up to 1 day |
Axis and printer geometry calibration (skewing, dimensional errors or layer shifts) | 180/250/350180 / 250 / 350 | 1–2 days |
PID temperature calibration (hotend or bed temperature fluctuations) | 120/150/180120 / 150 / 180 | up to 1 day |
Material profile calibration (problems printing PLA, PETG, ABS, ASA, TPU or other materials) | 180/220/280180 / 220 / 280 | 1–2 days |
Firmware update (software errors or problems after an update) | 150/180/220150 / 180 / 220 | up to 1 day |
Marlin or Klipper installation / configuration (control configuration or firmware change) | 300/400/500300 / 400 / 500 | 1–2 days |
Slicer configuration (incorrect parameters or problems preparing prints) | 150/150/150150 / 150 / 150 | up to 1 day |
Network and remote control configuration (octoPrint, Klipper UI or network access) | 180/220/250180 / 220 / 250 | up to 1 day |
Configuration backup / restore (after a failure, an update or electronics replacement) | 120/120/120120 / 120 / 120 | up to 1 day |
Resin vat cleaning and maintenance (resin residue, contamination or print problems) | 150/180/220150 / 180 / 220 | up to 1 day |
FEP / nFEP film replacement (damaged, scratched or leaking film) | 150/180/220150 / 180 / 220 + parts | up to 1 day |
Build platform calibration (print does not stick or detaches during printing) | 120/150/180120 / 150 / 180 | up to 1 day |
LCD screen replacement (dead pixels, no curing or damaged screen) | 200/280/380200 / 280 / 380 + parts | 1–2 days |
UV system repair (resin does not cure or the print is incomplete) | 250/350/500250 / 350 / 500 + parts | 2–3 days |
UV module replacement (worn or damaged diodes / UV LED array) | 180/250/350180 / 250 / 350 + parts | 1–2 days |
Z-axis mechanism repair (platform motion problems or uneven layers) | 220/300/420220 / 300 / 420 + parts | 1–3 days |
Auto-levelling installation and configuration (bL-Touch, CR-Touch or a similar system) | 220/280/350220 / 280 / 350 + parts | 1–2 days |
Extruder upgrade (direct drive or a more efficient feed system) | 220/300/400220 / 300 / 400 + parts | 1–2 days |
Hotend upgrade (all-metal or a hotend for higher temperatures) | 220/300/400220 / 300 / 400 + parts | 1–2 days |
Modification for engineering materials (aBS, ASA, nylon, PC, CF/GF fibre-filled materials) | 300/450/600300 / 450 / 600 + parts | 1–3 days |
Installation of additional sensors and modules (filament sensor, camera, ADXL, additional control modules) | 180/250/350180 / 250 / 350 + parts | 1–2 days |
First we carry out an initial diagnosis, then a full diagnosis of the device, and give you the exact cost and repair time. We start work only after the customer has approved it.
The initial diagnosis online and when you bring the device in is free. The full diagnosis is also free if we carry out the repair. If you decide not to go ahead, the full diagnosis costs 150 zł net.
Most standard repairs are done within 1–3 working days. It may take longer with complex electronics faults or when parts need to be ordered.
We service FDM filament printers and SLA / MSLA / DLP resin printers. The scope of repairs depends on the technology and design of the specific device.
We service Bambu Lab, Prusa, Creality, Anycubic, Elegoo, Zortrax, FlashForge and other popular brands. Before accepting the device, we can confirm whether a specific model can be repaired.
It depends on the type of fault, the price of parts and the value of the device. After the diagnosis we tell you whether the repair makes economic sense.
If a service is marked “+ parts”, the price shown covers labour and parts are charged separately. We tell you their cost before the repair.
Yes. We give a warranty of 3 to 12 months on completed repairs, depending on the type of work and the parts used.
No, you don’t. If you can transport the device safely, you can bring it in yourself. If transport is difficult, you can order a pickup according to the price list.
The cause may be a clogged nozzle, a dirty or damaged extruder, incorrect filament tension, or a problem with the hotend or the feed motor.
Yes. We service AMS and AMS lite systems, including feed mechanisms, filament sensors, guides, and problems with loading and switching material.
Most often this is caused by a clogged hotend, too low a temperature, excessive filament resistance or a problem with the extruder mechanism.
The cause may be incorrect levelling, wrong nozzle height, a dirty bed surface, the wrong temperature or incorrect first layer settings.
The most common causes are incorrect belt tension, mechanical play, a problem with the guide rails or a stepper motor, or too high a speed or acceleration.
Stringing can be caused by incorrect retraction, temperature, damp filament or slicer settings. We check both the mechanics and the print parameters.
The problem may be the heater, the thermistor, the wiring, the control board or the firmware configuration.
The cause may be the bed heater, the temperature sensor, the power supply, the wiring or the control electronics.
We check the belts, tensioners, wheels, bearings, guide rails, Z-axis lead screws and stepper motors.
Yes. Not every problem means a mechanical fault. A wrong material profile, slicer, firmware or calibration can cause symptoms similar to printer damage.
Yes. We install and configure firmware, Klipper / Marlin, slicers, material profiles and remote control.
Yes. We install auto-levelling, upgraded extruders, hotends, sensors and additional modules, among others.
The most common causes are incorrect platform levelling, the wrong exposure time, a problem with the FEP/nFEP film or the condition of the resin.
When it is damaged, punctured, heavily scratched or cloudy, or when it causes problems with peeling off successive layers.
Typical symptoms are no curing in part of the build area, dead zones, stripes or recurring gaps in models. We test the screen before deciding on a replacement.
Contact us before transport. On an FDM printer, the moving parts, the bed and the print head must be secured. On a resin device, the resin must be emptied from the vat and the vat, platform and Z axis secured.
Pickup or delivery within 2.5 km of the service centre costs 25 zł net. For a longer route we add 2 zł net for every kilometre above 5 km of the total round trip.
With daily printing we recommend maintenance every 3–6 months, and sooner if knocking, layer shifts, first layer problems or uneven extrusion appear.
3D printer service for FDM and resin printers – extruder and hotend repair, bed calibration,
firmware setup – for business and private customers.
gg
⭐⭐⭐⭐⭐
• a week agoFound the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍
Aleksandra Świderska
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• 2 weeks agoI have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks agoGreat service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!
Jola Wychowska
⭐⭐⭐⭐⭐
• a month agoFast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!
Adam Ziaja
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• 3 weeks agoI recommend this printer repair shop. They work very efficiently and my inkjet printer works like new
Daniel Bacherek
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• 7 months agoI highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!
Peter Mishchuk
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• 3 months agoThank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.
Lyhun Oleksandr
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• 3 months agoI brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!
Valery S
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• 3 months agoAmazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months agoWonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again