IT outsourcing and IT support for businesses
Consultation and analysis of your company’s needs (a short analysis of the number of workstations, infrastructure, scope of support and company needs) | FREE | up to 1 day |
Initial IT subscription quote | FREE | up to 1 day |
Infrastructure audit before support begins (inventory of workstations, network, servers / NAS, backup and basic security) | 200 zł | 1–3 days |
START package — for small companies • 1–5 workstations • remote helpdesk for users • Windows / macOS system updates • basic workstation administration • checking that antivirus protection and the firewall are up to date • checking that backups are working • basic help with printers and office devices • up to 3 h of work per month • on-site visits: not included • minimum subscription: 500 zł/month | 149 zł /workstation/month | up to 4 working hours |
BUSINESS package — for growing companies • 6–15 workstations • everything in START • LAN / Wi-Fi administration • configuration of network printers and scanners • management of users and permissions • support when setting up new workstations • up to 8 h of work per month • 1 on-site visit/month up to 2 h • minimum subscription: 900 zł/month | 129 zł /workstation/month | up to 2 working hours |
PRO package — for companies with extensive infrastructure • 16+ workstations • everything in BUSINESS • server and NAS administration • infrastructure monitoring • management of users and permissions • monthly IT status report • priority support • up to 15 h of work per month • 2 on-site visits/month up to 2 h each • minimum subscription: 1600 zł/month | 109 zł /workstation/month | up to 1 working hour |
Technician visit to the customer (diagnosis, configuration and troubleshooting at the company’s premises) | 180 zł /h | 1–3 days |
Each additional started hour of work (continuation of a repair, configuration or implementation) | 180 zł /h | — |
Remote support (online diagnosis and configuration of the system, office devices and software) | 150 zł /h | up to 24 h |
Urgent intervention (fast support in sudden failures – surcharge on the base rate) | +50% to the price | up to 4 working hours |
Work outside hours / weekends / public holidays (carrying out jobs outside our service hours – surcharge on the base rate) | +100% to the price | — |
Power supply / drive / RAM replacement at the customer’s premises (replacing damaged components or upgrading them directly at the company’s premises) | 180 zł + parts | 1–2 days |
Cleaning of the computer interior and cooling (removing dust and dirt – better performance and component cooling) | 200 zł | 1–2 days |
Fan / CPU cooler replacement (installing a new cooling system or replacing a faulty fan) | 180 zł + parts | 1–2 days |
CPU thermal paste replacement (renewing the thermal contact for better heat dissipation) | 150 zł | 1–2 days |
Workstation / terminal maintenance (cleaning, checking connections, stability test – keeping the equipment in working order) | 180 zł | 1–2 days |
Setting up a new workstation (connecting the computer, monitor and peripherals, plus basic configuration) | 150 zł /workstation | 1–3 days |
LAN / Wi-Fi network diagnosis and configuration (connection analysis, fixing communication errors, optimising company network settings) | 180 zł | 1–2 days |
Router / access point configuration (setting up internet access, security and wireless network parameters) | 150 zł | 1–2 days |
Network device configuration — printer / scanner / router (restoring communication on the local network, installing and testing the device) | 120 zł | 1–2 days |
Sharing files and printers on the network (creating shared resources on the local network, configuring user permissions) | 120 zł | 1–2 days |
Connection speed and stability test (measuring the performance and quality of the internet connection or internal network) | 80 zł | up to 1 day |
Connecting a new workstation to the network (iP address configuration and adding the computer to the office network) | 100 zł /workstation | 1–3 days |
Virus and malware removal (cleaning the system, restoring stability and performance) | 150 zł | 1–3 days |
Antivirus protection configuration (installing and configuring real-time protection – the licence is not included in the price) | 100 zł + licence | 1–2 days |
Network firewall configuration (setting access rules, blocking unauthorised connections and network threats) | 150 zł | 1–2 days |
Backup configuration + restore test (setting up automatic data backups and checking that restoring works correctly) | 180 zł | 1–2 days |
Data recovery — simple case (recovering deleted or lost files after a failure or formatting) | 250 zł | 1–5 days |
Restoring access to the system / user account (repairing damaged profiles, resetting permissions, restoring login) | 200 zł | 1–3 days |
IT infrastructure audit (comprehensive check of workstations, servers and network devices) | 300 zł | 1–3 days |
Analysis of system and software configuration (assessment of settings, licences and performance of systems and applications) | 200 zł | 1–2 days |
Optimisation of the work environment (improving how office computers work, better speed and stability) | 180 zł | 1–2 days |
Audit report and recommendations (a detailed report with the results of the check and suggestions for upgrading hardware, network and security) | 150 zł | 1–2 days |
Verification of backup and data security (checking backup procedures, restore test, security assessment) | 200 zł | 1–3 days |
Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍
I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.
Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!
Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!
I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new
I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!
Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.
I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!
Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!
Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again