Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of DTF printers in Wrocław

printing on transfer film (Direct to Film)
(Epson, Roland DG, Mimaki, Mutoh, Fedar, Audley, Pegasus, TruJet, Artemis, IronPrinter, Dias, Cobe, Keditec, DTF Station / Prestige, …)
epson
roland-dg
mimaki
mutoh
fedar
audley
pegasus
trujet
artemis
ironprinter
dias
cobe
keditec
dtf-station
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
250/350/500
1–3 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
150 zł
1–2 days
Delivery of the repaired device to the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
150 zł
1–2 days
Pickup or delivery beyond 2.5 km from our service centre
(round trip; extra charge after the first 5 km)
150 zł
+ 3 zł/km
1–2 days
Urgent service
(where possible, we handle your pickup or delivery first)
FREE
to be agreed
“JUST A CLEANING CYCLE?” 🤔
We don’t stop at cleaning from the control panel — we carry out full maintenance of the service station, ink system and mechanics of the DTF printer
CLEANING AND MAINTENANCE
cleaning, inspection and calibration of the DTF printer
• cleaning the heads and the area around them;
• cleaning the cap tops, wipers and service station;
• checking the ink system, hoses, dampers and filters;
• checking the pumps and waste ink drain;
• checking and cleaning the white ink system;
• cleaning the encoder and sensors;
• cleaning and checking the guide rails and carriage mechanism;
• checking the belts, drives and rollers;
• cleaning and checking the film path;
• nozzle check;
• head and media feed calibration;
• test print after maintenance.
400/600/900
1–2 days
Included in the price: standard cleaning fluids and small service materials.
Spare parts — extra, if they need to be replaced.
Head cleaning / unclogging
(missing nozzles, stripes, gaps or uneven printing)
350/500/750
1–3 days
Print head replacement
(the head is damaged or cannot be effectively unclogged)
250/450/800
+ parts
1–3 days
Head and bi-direction calibration
(shifted colours, double outlines or blurred printing)
180/300/500
1–2 days
Head position / height adjustment
(the head rubs against the film or the distance from the material is incorrect)
180/300/500
1–2 days
Ink system flushing / unclogging
(ink does not flow properly, there is air in the system or it is blocked)
300/500/800
1–3 days
Replacement of dampers, filters or hoses
(unstable ink flow, air bubbles or colour dropouts)
220/350/600
+ parts
1–3 days
Ink pump repair / replacement
(the pump does not deliver ink or does not maintain the correct flow)
250/400/650
+ parts
1–3 days
White ink circulation / mixing repair
(white ink settles, separates or is fed unevenly)
300/500/850
+ parts
1–3 days
Cleaning of ink tanks and ink deposits
(sediment or contamination prevents proper ink feed)
220/350/550
1–2 days
Service station cleaning / reconditioning
(the head is not properly cleaned or parked)
250/400/650
1–2 days
Cap top / wiper replacement
(problems with head cleaning, ink suction or missing nozzles)
180/300/500
+ parts
1–2 days
Suction pump repair / replacement
(the station does not suck out ink during head cleaning)
220/350/600
+ parts
1–3 days
Ink drain system unclogging
(waste ink does not drain or leaks appear)
180/300/450
1–2 days
Waste ink tank / sensor replacement
(the printer reports a full tank or does not detect its status)
150/250/400
+ parts
1–2 days
Carriage belt replacement
(the carriage jerks, skips or does not move properly)
250/400/650
+ parts
1–3 days
Carriage motor repair / replacement
(the carriage does not move, stops or the printer reports a drive error)
300/500/800
+ parts
1–3 days
Encoder cleaning / replacement
(positioning errors, shifted prints or incorrect carriage movement)
200/350/550
+ parts
1–2 days
Guide rail and carriage mechanism adjustment
(noise, resistance to movement, play or uneven carriage operation)
250/400/650
+ parts, if needed
1–3 days
Film feed calibration
(the print is stretched, compressed or horizontal stripes appear)
180/300/450
1–2 days
Pinch roller repair / replacement
(the film slips, moves sideways or is fed unevenly)
220/350/600
+ parts
1–3 days
Film feed motor repair / replacement
(the film does not move or stops during printing)
300/500/800
+ parts
1–3 days
Unwinder / take-up winder repair
(the roll does not unwind or wind the film properly)
250/450/750
+ parts
1–3 days
Film guiding adjustment
(the film drifts sideways, wrinkles or shifts during printing)
200/350/550
1–2 days
Heater repair / replacement
(the film is not heated or the temperature is too low)
250/450/750
+ parts
1–3 days
Temperature control / sensor repair
(the temperature is unstable, too high or the printer reports a heating error)
220/400/650
+ parts
1–3 days
Vacuum / fan repair
(the film does not lie flat or shifts during printing)
220/380/600
+ parts
1–3 days
Heating temperature calibration
(the actual temperature differs from the set value or heating is uneven)
180/300/500
1–2 days
Main board diagnostics / repair
(the printer does not start, freezes or reports electronics errors)
350/600/950
+ parts
2–5 days
Main board / controller replacement
(the board is damaged and cannot be repaired)
250/450/700
+ parts
1–3 days
Power supply repair / replacement
(no power, switching off by itself or unstable operation)
250/400/650
+ parts
1–3 days
Sensor repair / replacement
(the printer misdetects the film, the position of components or the device status)
180/300/500
+ parts
1–2 days
Repair of cables, ribbon cables and electronic connections
(intermittent communication, random errors or no control of a component)
220/350/550
+ parts
1–2 days
RIP installation / configuration
(the software does not print correctly or the printer and DTF parameters need configuring)
250/400/600
1–2 days
Firmware update / recovery
(printer software errors, problems after an update or incorrect control behaviour)
180/300/450
1–2 days
Driver and PC–printer communication configuration
(the computer does not detect the printer or jobs are not transferred)
180/300/450
up to 1 day
Colour calibration / ICC profile configuration
(colours in the print do not match the design or need correcting)
300/500/800
1–2 days
Printer settings recovery / configuration
(lost settings, wrong parameters or configuration after electronics replacement)
180/300/450
up to 1 day
We service DTF printers of different classes — from compact A3 devices to professional and industrial roll systems. We work with Epson, Roland DG, Mimaki, Mutoh, Fedar, Audley, Pegasus, TruJet, Artemis, IronPrinter, Dias, Cobe, Keditec and DTF Station / Prestige, among others.
Yes. Whether a repair is possible depends mainly on the design of the device, the components used and the availability of parts. Many DTF printers use common Epson heads and standard ink system components.
An initial assessment online or when you bring the printer to our service centre takes up to 15 minutes. A full technical diagnosis and repair quote usually takes 1–2 working days, and up to 3 days for more complex faults.
If we carry out the repair, the diagnosis and quote are FREE. If you decline the repair, the diagnosis costs 250 / 350 / 500 zł, depending on the device class.
We complete most repairs in 1–3 working days, and electronics repairs in 2–5 days. The price list shows an approximate turnaround time for each service. This time does not include waiting for parts.
Yes — if possible, we speed up the repair at no extra charge. The timing depends on the type of fault and the availability of parts.
Often, yes. First we check the condition of the nozzles, cap top, pump, dampers and ink system. If the head can be safely unclogged, we clean or flush it. We only suggest a replacement when reconditioning makes no technical or economic sense.
The most common causes are pigment sedimentation, poor circulation, blocked filters or dampers, air in the system, or problems with the pump and head. That is why we diagnose the whole white ink system, not just the head.
Do not run many intensive cleaning cycles straight away. After a long downtime, ink may dry in the head, cap tops, dampers and hoses. It is safer to check the condition of the ink system first.
The cause may be the pinch rollers, incorrect film tension, the unwinder or take-up winder, the media guide setting or incorrect feed calibration. We check the entire film path.
Yes. We help with problems with the RIP, drivers, firmware, PC–printer communication, print settings and ICC profile configuration. We can configure the RIP, drivers and firmware remotely — at the prices in the price list. Only the initial online assessment is free.
No, if the service is marked “+ parts”. In that case the price list covers the service work. After the diagnosis we tell you what is damaged, what work is needed and how much the parts cost. We only replace expensive components after you approve the costs.
Yes. Full maintenance includes, among other things, cleaning the heads and service station, checking the ink and white ink systems, the guide rails, carriage, encoder and film path, plus calibration and a test print.
Full maintenance costs 400 / 600 / 900 zł net, depending on the device class. Standard cleaning fluids and small service materials are included in the price; spare parts are extra, if they need to be replaced.
It depends on how intensively it is used, the type of ink and the design of the device. With regular production, the ink system, service station, heads and mechanics should be checked systematically, before print quality problems appear.
Yes. For most DTF printers, a daily nozzle check and regular mixing or circulation of the white ink are recommended, in line with the manufacturer’s instructions. Neglecting daily care is the most common cause of dried-out heads and white ink problems.
Not always. First we can assess the problem based on a description, photos or a conversation. If a detailed diagnosis or mechanical repair is needed, you can bring the device to our service centre or use our pickup service. On-site service is available in Wrocław and the surrounding area — travel cost according to the price list. Pickup of large DTF printers (60 cm, on a stand) is charged at the same rate as other devices — from 150 zł.
Describe the problem via WhatsApp, the form on our website or by phone — ideally with the model name and a photo of the nozzle check. The initial online assessment is free and takes up to 15 minutes.
Yes. 3-month warranty on the service work carried out. 7-day warranty on head unclogging / reconditioning. Installed parts are covered by the manufacturer’s or supplier’s warranty, in accordance with its terms.

Cleaning and maintenance, print head unclogging and replacement, repair of the white ink system and service station.

Your DTF printer for printing on film — we will make an initial assessment of the problem within 15 min.

DTF printer service for print shops, garment printing businesses and transfer production.

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again