Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of inkjet printers in Wrocław

(HP, Canon, Epson, Brother, Lexmark, Ricoh, RISO, Xerox, …)
hp
canon
epson
brother
lexmark
ricoh
riso
xerox
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
70/100/150
1–2 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Delivery of the repaired device to the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Pickup or delivery beyond 2.5 km from our service centre
(round trip; extra charge after the first 5 km)
25 zł
+ 2 zł/km
1–2 days
Urgent service
(where possible, we handle your pickup or delivery first)
FREE
to be agreed
“JUST HEAD CLEANING?” 🤔
We don’t stop at unclogging the print head — we carry out full maintenance of the print system and the printer’s mechanisms
CLEANING AND MAINTENANCE
cleaning, inspection and calibration of the printer
• thorough cleaning of the printer interior and casing,
• cleaning of the paper path, pickup rollers and sensors,
• cleaning and maintenance of the carriage, guides and encoder,
• inspection of the print head and the ink system for blockages,
• cleaning of the service station and pump, and inspection of the printer mechanisms,
• calibration and a final test of print quality and paper feed.
170/220/280
1–3 days
Replacing / cleaning the waste ink pad + counter reset
• removal of the parts needed to access the waste ink pad;
• replacement or thorough cleaning of the waste ink pad (the “nappy”);
• cleaning of ink residue from the pad compartment;
• inspection and cleaning of the waste ink drain system;
• reset of the waste ink counter / removal of the service lock;
• reassembly and a test of correct printer operation.
250 zł
1–2 days
The service prices include the standard agents and materials needed for the service work. When servicing the waste ink absorber, the price covers cleaning it or replacing it with a new one — depending on the condition of the absorber and the availability of a suitable part.
Repairs and other spare parts are charged extra if they turn out to be necessary — always agreed with the customer in advance.
Clearing jams in the paper path
(paper gets stuck or stops during printing)
80/120/160
up to 1 day
Cleaning and restoring the pickup roller / separator
(the printer does not pick up paper or feeds several sheets at once)
100/140/180
1–2 days
Replacing the pickup roller / separator
(worn parts cause slipping or paper pickup problems)
120/160/220
+ parts
1–2 days
Cleaning paper sensors
(false out-of-paper message or incorrect sheet detection)
80/120/160
up to 1 day
Adjusting the paper path and guides
(paper moves skewed, jams or the print is shifted)
100/150/200
1–2 days
Repairing the paper feed mechanism
(the tray does not pick up, stops or does not move paper correctly)
120/180/250
+ parts
1–3 days
Repairing the duplex (double-sided printing) unit
(paper jams or is not turned over correctly during double-sided printing)
150/220/300
+ parts
1–3 days
Cleaning and lubricating the carriage rail
(jerking, noise or uneven print head movement)
100/140/180
1–2 days
Cleaning the encoder strip
(misalignment, shadows or incorrect print positioning)
100/140/180
up to 1 day
Replacing the encoder strip
(persistent positioning errors despite proper cleaning)
120/180/250
+ parts
1–2 days
Adjusting the carriage drive belt
(vibration, skipping or uneven carriage movement)
100/150/200
1–2 days
Replacing the carriage drive belt
(a worn or damaged belt causes grinding or no print head movement)
200/250/300
+ parts
1–3 days
Repairing the carriage drive mechanism
(the carriage stops, gets stuck or moves incorrectly)
150/220/300
+ parts
1–3 days
Replacing the carriage drive motor
(the print head does not move or the printer reports a drive error)
150/220/300
+ parts
1–3 days
Cleaning and unclogging the print head
(missing colour, gaps, streaks or blank areas on prints)
180/220/300
1–3 days
Replacing the print head
(persistent missing nozzles or a damaged print head)
250/300/350
+ parts
1–3 days
Print head calibration / alignment
(misaligned lines, shadows or incorrect colour registration)
80/120/160
up to 1 day
Flushing and removing air from the ink system
(interrupted ink flow, air bubbles or one colour missing)
120/170/230
1–3 days
Repairing the ink supply system / Ink Tank / EcoTank
(ink does not flow properly to the print head or the ink level does not even out)
150/220/300
+ parts
1–3 days
Fixing ink leaks
(ink appears inside the printer or under the device)
150/220/300
+ parts
1–3 days
Cleaning the service station (capping / wiper)
(the print head dries out, smudges or automatic cleaning does not work properly)
120/170/230
1–2 days
Repairing the service station / ink pump
(the print head is not cleaned properly, does not park or ink is not drained during cleaning)
160/230/320
+ parts
1–3 days
Cleaning and calibrating the scanner
(streaks, smudges or poor scan reproduction)
100/150/200
up to 1 day
Repairing the scanner mechanism
(the scanner stops, makes noise or does not move the optical module)
120/180/250
+ parts
1–3 days
Repairing the automatic document feeder (ADF)
(documents are not picked up, jam or go through skewed)
150/220/300
+ parts
1–3 days
Replacing ADF rollers / separator
(the feeder picks up several sheets or does not pick up documents)
120/180/250
+ parts
1–2 days
Repairing ADF / scanner sensors
(the device detects documents incorrectly or reports a jam)
120/180/250
+ parts
1–2 days
Repairing the power supply / power circuit
(the printer does not turn on, switches off or works unstably)
150/220/300
+ parts
2–4 days
Replacing the power supply / power module
(damaged power module)
120/180/250
+ parts
1–3 days
Repairing the mainboard / control electronics
(restarts, freezes or printer control errors)
200/300/400
+ parts
2–5 days
Replacing the mainboard / control module
(permanently damaged device electronics)
150/220/300
+ parts
1–3 days
Repairing wiring and signal ribbon cables
(random errors, signal loss or interrupted operation)
120/180/250
+ parts
1–3 days
Repairing USB / LAN ports
(the computer or network does not detect the printer)
120/180/250
+ parts
1–3 days
Repairing the control panel
(buttons, screen or touch panel do not respond properly)
150/220/300
+ parts
2–4 days
Replacing the control panel / display
(damaged screen or panel module)
120/180/250
+ parts
1–3 days
Installing and configuring drivers
(the computer does not see the printer or printing works incorrectly)
80/100/120
up to 1 day
Configuring Wi-Fi / LAN network
(the printer does not connect to the network or other devices)
100/150/200
up to 1 day
Configuring AirPrint / Mopria / the manufacturer's app
(printing from a smartphone or tablet is not possible)
80/100/120
up to 1 day
Firmware update / configuration
(software errors or problems after an update)
100/150/200
up to 1 day
Restoring settings and reconfiguring the printer
(problems after incorrect settings changes or a device reset)
80/100/120
up to 1 day
Configuring scan to computer / folder
(scans do not reach the computer or the selected folder)
100/150/200
up to 1 day
Configuring scan to e-mail / cloud
(problems sending scans via SMTP or to a cloud service)
120/180/250
1–2 days
First we carry out a diagnosis and identify the cause of the fault. Then we give you the cost and the expected turnaround time. We start the repair only after the customer's approval.
The initial diagnosis online and when you bring the device in is free. The full diagnosis is also free if we carry out the repair. If you decide not to go ahead, the price shown in the current price list applies.
Most standard repairs take 1–3 working days. More complex electronics repairs or waiting for parts may extend this time.
We service, among others, Epson, Canon, HP, Brother and other popular inkjet printers and multifunction printers.
It depends on the value of the device, the type of fault, the cost of parts and the overall condition of the printer. After the diagnosis we tell you whether the repair makes economic sense.
The most common cause is a partially clogged print head, an ink flow problem, a dirty encoder or incorrect print head alignment.
The cause may be a dried-out print head, air in the ink system, a blocked ink tube or a problem with the service station.
The most common causes are a completely clogged print head, no ink flow or a damaged print head.
No. It may be enough for light clogging, but a badly dried-out print head often needs to be removed and professionally cleaned or unclogged.
No. If the nozzles or the print head electronics are permanently damaged, cleaning may not restore correct operation.
When professional cleaning and unclogging do not restore it to working order, or the print head is electrically or mechanically damaged. When replacing it, the cost of a new print head is added to the labour price.
A possible cause is air in the system, blocked tubes, a leak or a problem with the service station and pump.
Air can get into the system after the tank has run empty, through a leak or after the device has been idle for a long time. The system may then need to be bled of air.
The cause may be a leak in the ink system, a damaged tank, tube, service station or an overfilled waste ink pad.
The waste ink pad collects ink used during automatic print head cleaning. Once the limit is reached, the device may display a service message or block printing.
No. The physical condition of the pad and the ink drain system must also be checked. A reset alone may lead to overflow and leaks.
The most common causes are dirty or worn rollers, the separator, sensors or a damaged paper pickup mechanism.
This is most often caused by a worn separator or pickup roller.
The cause may be the rollers, guides, sensors, a dirty paper path or a problem with the duplex mechanism.
A possible cause is a dirty rail, the encoder strip, a worn belt, the motor or a mechanical blockage of the carriage.
The cause may be a damaged or incompatible cartridge, dirty contacts, a chip problem or the device electronics.
The most common cause is dirty or worn ADF rollers and separator, or a sensor problem.
Yes. We repair scanners and ADFs in multifunction printers. Streaks may be caused by dirt, a scanner mechanism problem or the sensors.
Yes. We check drivers, network settings, firmware, USB/LAN ports and the printer and computer configuration.
Yes. We give a warranty of 3 to 12 months on completed repairs, depending on the type of work and the parts used.
It depends on the service. If a service is marked “+ parts”, the price covers labour, and the required parts are charged separately. For replacing / cleaning the waste ink pad, the price of 250 zł already includes the pad and the materials needed to carry out the service.
Pickup or delivery within 2.5 km of our service centre costs 25 zł net. For longer routes we add 2 zł net for each kilometre above 5 km of the total round trip.

We provide cleaning, restoration, print head repair, maintenance, ...

Your inkjet printer — we will tell you the repair cost within 15 min and can carry out the repair even the same day.

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again