Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of paper shredders in Wrocław

(Fellowes, HSM, Kobra, Rexel, IDEAL, Dahle, OPUS, Leitz, Wallner, Argo, EBA, HP, Tracer, Tarnator, Genie, Olympia, Intimus, Aurora, Peach, Lanberg)
fellowes
hsm
kobra
rexel
ideal
dahle
opus
leitz
wallner
argo
eba
hp
tracer
tarnator
genie
olympia
intimus
aurora
peach
lanberg
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
50 zł
1–2 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Delivery of the repaired device to the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Pickup or delivery beyond 2.5 km from our service centre
(round trip; extra charge after the first 5 km)
25 zł
+ 2 zł/km
1–2 days
Urgent service
(where possible, we handle your pickup or delivery first)
FREE
to be agreed
“JUST OILING?” 🤔
We don’t stop at oiling the blades — we carry out full maintenance of the shredder
CLEANING AND MAINTENANCE
cleaning, inspection and maintenance of the shredder
• thorough cleaning of the inside of the device to remove paper dust and leftover shreds;
• cleaning of the cutting mechanism, the feed slot and the sensors;
• lubrication of the cutting mechanism with suitable oil;
• inspection of the blades / cutting shafts and the drive unit;
• inspection of the gears, motor and main mechanical parts;
• check of the reverse, start/stop and safety features, where present;
• final test of operation and document shredding.
150/200/250
1–2 days
Removal of jams and foreign objects
(paper stuck in the mechanism, the shredder jams or does not accept documents)
90/120/160
up to 1 day
Cutting mechanism repair
(blades do not turn, the device cuts unevenly or stops during operation)
130/180/240
+ parts
1–3 days
Blade / cutting shaft replacement
(worn or damaged cutting parts do not shred paper properly)
120/170/230
+ parts
1–3 days
Gearbox and gear repair
(cracking noises, the mechanism skips or the drive is not transferred to the blades)
120/170/230
+ parts
1–3 days
Drive mechanism repair
(the shredder runs loudly, sticks or the mechanism does not turn properly)
130/180/250
+ parts
1–3 days
Motor repair / replacement
(the motor does not start, stops during operation or runs unevenly)
150/210/290
+ parts
2–5 days
Automatic feeder (AutoFeed) repair
(paper is not fed automatically, the feeder sticks or takes documents incorrectly)
130/180/250
+ parts
1–3 days
Paper sensor / photocell repair
(the shredder does not react to paper, starts by itself or does not stop when finished)
100/140/190
+ parts
1–2 days
Mechanism operation sensor repair
(the device stops although there is no jam, or detects the mechanism’s operation incorrectly)
110/150/200
+ parts
1–2 days
Start/stop / reverse function repair
(automatic start, stop or paper reverse does not work properly)
110/150/200
+ parts
1–2 days
Power system repair
(the shredder does not switch on, switches off during operation or works unreliably)
130/180/250
+ parts
2–4 days
Electronics / control board repair
(the device does not respond properly, performs random actions or does not start functions)
160/220/290
+ parts
2–5 days
Control panel / button repair
(buttons, the switch or the control panel do not respond or work incorrectly)
110/150/200
+ parts
1–3 days
First we carry out a diagnosis and determine the cost of the repair. Once you approve it, we carry out the repair, test the device and let you know that it is ready for collection or delivery.
The diagnosis and quote are free if we carry out the repair. If you decide not to go ahead with the repair, the diagnosis costs 50 zł net.
It depends on the type of fault and the availability of parts. Most services in the price list take 1 to 5 days.
On the shredder class (small, office, professional), the type of fault and the parts needed. The price list gives three prices — one for each class. If an item is marked “+ parts”, parts are charged separately.
Yes. After the diagnosis we give you the cost of the repair, and we carry out the repair only after you approve it. If you decide not to go ahead, you pay only for the diagnosis — 50 zł net.
All prices in the price list are net prices (excluding VAT).
It depends on the fault, the device class and the availability of parts. After the diagnosis we will tell you whether the repair is worthwhile — and if it is not, we will say so openly.
We repair small, office and professional shredders of various designs and sizes.
We service Fellowes, HSM, Kobra, Rexel, IDEAL, Dahle, OPUS, Leitz, Wallner, Argo, EBA, HP, Tracer, Tarnator, Genie, Olympia, Intimus, Aurora, Peach and Lanberg, as well as other brands.
Yes. We also accept large and professional devices. We do not limit ourselves to small office shredders only.
We repair typical shredders at our service centre, because a proper diagnosis may require taking the device apart, testing it and ordering the right parts. You can bring the device in yourself, send it by courier or order pickup and delivery according to the price list. For large or heavy professional shredders, an on-site visit to the customer is possible by prior arrangement.
Yes. Pickup within 2.5 km of the service centre costs 25 zł net, and delivery of the device within 2.5 km also costs 25 zł net. Above 2.5 km the rate is 25 zł + 2 zł/km.
Yes. You can send the shredder by courier from anywhere in Poland — we will send you instructions on how to pack it safely, and after the repair we will send the device back. You can also bring it in person to our service centre in Wrocław.
If the device has a reverse function, you can carefully try to back the paper out according to the manufacturer’s instructions. If the jam does not clear, do not pull the paper out by force or take the device apart — you could damage the blades, the gearbox or the motor.
The cause may be a blocked cutting mechanism, a dirty or damaged photocell, worn cutting shafts, damaged gears or the drive.
There may be a fault in the gearbox, the gears, the drive, the motor or the cutting mechanism itself. The exact cause can be determined after a diagnosis.
Unusual noise may be caused by a lack of lubrication, a foreign object in the mechanism, worn gears, the gearbox or parts of the cutting mechanism.
A common cause is a dirty or damaged photocell or a problem with the start/stop system.
This may be caused by a dirty or damaged paper sensor, the photocell, the control system or the device’s power supply.
One possible cause is a problem with the rotation sensor or with the operation of the cutting mechanism. This symptom requires the device to be checked.
The cause may be damage to the switch, the control panel, the electronics or the circuit responsible for changing the motor’s direction.
During intensive use the thermal protection may kick in. If the device overheats quickly even with normal use, the cause may be an overloaded mechanism, lack of maintenance or a fault in the drive or motor.
Many Cross-Cut and Micro-Cut shredders need regular lubrication of the cutting mechanism — how often and how depends on the model and the manufacturer’s recommendations. Use oil designed for shredders. Do not use WD-40 or flammable aerosol lubricants.
It depends on how intensively it is used and on the manufacturer’s recommendations. Maintenance is worth doing when the shredder runs louder, shreds more slowly, jams more often or has been used intensively. Regular maintenance reduces wear on the blades and the drive.
If an item in the price list is marked “+ parts”, the price shown covers labour. The parts needed are charged separately.
Unplug the device, empty the shred bin and prepare a short description of the fault. Hand over the complete device — do not take the cutting mechanism apart yourself before bringing it in for service.

Maintenance and oiling, clearing jams, repair of the shredder's cutting mechanism, gearbox, motor and sensors.

We can carry out an initial check of your shredder once it has been delivered to our service centre — the initial diagnosis takes up to 15 min.

Small, office and professional shredders: Fellowes, HSM, Kobra, Rexel, IDEAL, Dahle, Lanberg and others.

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again