Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of edible printers in Wrocław

printing on cakes, biscuits and food products
(Canon, Epson, Brother, JetLT, Primera, Icing Images, Icinginks, Kopykake, DecoPac / PhotoCake, EVEBOT, Cino Printer, ...)
canon
epson
brother
jetlt
primera
icing-images
icinginks
kopykake
decopac
evebot
cino-printer
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
50/100/150
1–3 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Delivery of the repaired device to the customer
(up to 2.5 km from our service centre; 5 km in total, both ways)
25 zł
1–2 days
Pickup or delivery over 2.5 km from the service centre
(2 zł for each additional km of the whole round trip beyond the first 5 km)
25 zł
+ 2 zł/km
1–2 days
Urgent service
(where possible, we handle your pickup or delivery first)
FREE
to be agreed
“JUST A CLEANING CYCLE?” 🤔
We don’t stop at cleaning from the control panel — we carry out full maintenance of the service station, ink system and mechanics of the edible printer
CLEANING AND MAINTENANCE
cleaning and inspection of the edible printer
• nozzle inspection and nozzle check;
• standard head cleaning cycle;
• cleaning the head / nozzle surface;
• cleaning the caps and wiper;
• cleaning the waste ink drain;
• cleaning the filters;
• cleaning the rollers and sheet feed path;
• cleaning the platform / work table in direct-to-food printers;
• cleaning the product and position sensors;
• test print after maintenance.
150/250/400
1–2 days
Included in the price: standard cleaning fluids and small service materials.
Spare parts — extra, if they need to be replaced.
Print head unclogging
(some nozzles missing, colour dropouts, stripes on the print, dried ink)
150/250/350
1–2 days
Print head reconditioning
(standard cleaning and unclogging do not restore correct printing)
250/350/450
2–4 days
Print head replacement
(the head does not print, is permanently damaged or cannot be reconditioned)
150/250/350
+ parts
1–2 days
Calibration and print quality correction
(the print is shifted, blurred, doubled or the colours do not line up properly)
100/150/200
1 day
Fixing cartridge recognition problems
(the printer does not detect the cartridge or shows a cartridge error although it is installed)
100/150/200
1 day
Cartridge / head contact repair
(the cartridge is detected intermittently or the error appears when the cartridge is moved)
100/150/200
1 day
Ink hose / CISS repair
(ink leaks, does not reach the head or air appears in the hoses)
150/250/350
+ parts
1–2 days
Removing air from the ink system
(ink does not reach the head properly after downtime or an ink change)
120/180/250
1 day
Damper (ink damper) replacement
(ink flow is uneven, a colour fades out or the system draws in air)
—/200/300
+ parts
1 day
Ink system flushing
(a contaminated or partly blocked system restricts the flow of edible ink)
180/300/400
1–2 days
Cap station repair / replacement
(the head is not properly sealed or cleaning does not work effectively)
150/250/350
+ parts
1 day
Wiper replacement
(ink residue remains on the head after the cleaning cycle)
100/180/250
+ parts
1 day
Wiper drive repair
(the wiper does not move or the printer reports a cleaning mechanism error)
—/250/350
+ parts
1–2 days
Ink pump repair / replacement
(the printer does not draw off ink during cleaning)
150/250/350
+ parts
1–2 days
Waste ink absorber replacement / servicing
(the printer reports a full absorber or waste ink is not being stored properly)
100/150/250
+ parts
1 day
Waste ink drain repair
(leaks appear or ink does not drain from the service station)
120/200/300
+ parts
1 day
Ink trough and filter repair in direct-to-food printers
(ink collects in the chamber or flow through the filter is restricted)
—/200/300
+ parts
1 day
Sheet pickup mechanism repair
(the printer does not pick up sugar sheets, wafer paper or frosting sheets)
120/180/250
+ parts
1–2 days
Pickup roller replacement / repair
(the sheet slips, is picked up several times or goes in crooked)
120/200/300
+ parts
1–2 days
Sheet guiding repair
(the sheet moves unevenly, skews or rubs against printer parts)
120/200/300
+ parts
1–2 days
Clearing feed mechanism jams
(the sheet stops inside the printer or does not pass through the whole path)
100/150/200
1 day
Paper / sheet sensor repair
(the printer does not detect the sheet or reports it missing although it is loaded correctly)
120/200/300
+ parts
1 day
Platform raising and lowering mechanism repair
(the table does not set the correct height relative to the product)
—/250/400
+ parts
1–2 days
Platform drive repair
(the platform does not move, stops or runs unevenly)
—/300/450
+ parts
1–2 days
Platform guide rail repair
(the table jams, has play or moves unevenly)
—/200/350
+ parts
1–2 days
Table in / out mechanism repair
(the platform does not move under the head or does not return to the start position)
—/250/400
+ parts
1–2 days
Fixing Platform Feed / Lift errors
(the printer stops working and reports a platform movement or height error)
—/180/300
1–2 days
Product position calibration
(the print does not land in the centre of the product or is constantly shifted)
—/150/250
1 day
Product centring mechanism repair
(the product is not positioned correctly relative to the head)
—/200/350
+ parts
1–2 days
Carousel repair / calibration
(the carousel stops, rotates unevenly or puts the product in the wrong position)
—/250/400
+ parts
1–2 days
Carousel drive repair
(the carousel does not rotate even though the product is positioned correctly)
—/300/450
+ parts
1–2 days
Product tray / holder repair
(the product moves during printing or the tray does not position correctly)
—/150/250
+ parts
1 day
Product sensor replacement
(the printer does not detect the product on the platform)
—/150/250
+ parts
1 day
Sensor board repair / replacement
(the sensors do not work properly even though the mechanics are fine)
—/250/400
+ parts
1–2 days
Product height sensor repair
(the printer sets the wrong distance between the head and the product)
—/180/300
+ parts
1 day
Platform position sensor repair
(the printer does not recognise the table position or stops its movement)
—/180/300
+ parts
1 day
Carriage drive repair
(the carriage stops, moves unevenly or the printer reports a motion error)
180/280/400
+ parts
1–2 days
Carriage belt replacement / adjustment
(the carriage jerks, loses its position or the belt is loose or damaged)
150/250/350
+ parts
1 day
Carriage motor repair / replacement
(the carriage does not move even though the belt and guiding are fine)
180/300/450
+ parts
1–2 days
Encoder strip cleaning / replacement
(the print is shifted, the carriage loses its position or motion errors appear)
120/200/300
+ parts
1 day
Platform encoder / encoder wheel repair
(the platform stops in the wrong position or does not measure movement correctly)
—/180/300
+ parts
1 day
Power supply / power circuit repair
(the printer does not switch on, switches off or runs unstably)
150/220/300
+ parts
2–4 days
Power supply / power module replacement
(damaged power module)
120/180/250
+ parts
1–3 days
Main board / control electronics repair
(resets, freezing or printer control errors)
200/300/400
+ parts
2–5 days
Main board / control module replacement
(permanently damaged device electronics)
150/220/300
+ parts
1–3 days
Wiring and signal ribbon cable repair
(random errors, signal dropouts or interrupted operation)
120/180/250
+ parts
1–3 days
USB / LAN port repair
(the computer or network does not detect the printer despite correct configuration)
120/180/250
+ parts
1–3 days
Control panel repair
(buttons, screen or touch panel do not respond properly)
150/220/300
+ parts
2–4 days
Control panel / display replacement
(damaged screen, panel or control module)
120/180/250
+ parts
1–3 days
Not every edible printer has a separate panel or display — these items apply to models equipped with one.
Driver installation and configuration
(the computer does not see the printer or printing does not work properly)
80/100/120
up to 1 day
Wi-Fi / LAN network configuration
(the printer does not connect to the network or to the computer over the network)
100/150/200
up to 1 day
Manufacturer’s app / software configuration
(problems configuring the program used to operate the printer and print)
80/100/120
up to 1 day
Firmware update / configuration
(device software errors or a problem after an update)
100/150/200
up to 1 day
Restoring settings and reconfiguring the printer
(problems after an incorrect settings change, a reset or a change to the device configuration)
80/100/120
up to 1 day
Configuration, firmware, calibration or restoring settings needed to complete our repair are included in its price. A separate price applies only when you order such a service on its own.
If you decline the repair: 50 / 100 / 150 zł, depending on the device category.
No — the fee only applies if you decline the repair.
Usually 1–3 working days.
We complete most repairs in 1–2 working days. More complex work can take 2–4 days, not counting the time spent waiting for parts.
Yes. After the diagnosis we give you the scope of work and the cost. We only start the repair once you approve it.
On the device category, the scope of work and the parts needed. We give you the exact cost after the diagnosis, before starting the repair.
After the diagnosis we assess the extent of the fault and whether the repair is worth it. If you decide not to go ahead, the diagnosis fee applies according to the price list.
We repair both sheet printers adapted for edible inks and compact direct-to-food printers.
Yes. We repair devices that have already been adapted to work with edible inks.
Including Canon, Epson, Brother, Primera, JetLT, Icing Images, Icinginks, Kopykake, DecoPac / PhotoCake, EVEBOT, Cino Printer and others — within the range of devices covered by our service.
Most often the cause is blocked nozzles, a cartridge problem or incorrect ink flow.
No. If the head is permanently damaged, it may need reconditioning or replacement.
Yes, especially if the printer has been idle for a longer time. If repeated cleaning cycles do not help, the head may need unclogging or reconditioning.
Not always. If further cycles do not improve print quality, further diagnostics are needed.
The cause may be the head, calibration, the encoder, product positioning or an incorrect platform height.
The cause may be positioning, calibration, the product sensor or the tray / carousel setting.
Yes. We diagnose the product sensor, the sensor board, the platform and its setting.
Most often a problem with the height sensor, platform calibration, a dirty sensor or the encoder.
Yes — including the drive, lift, guide rails, positioning and Platform Feed / Lift errors.
Yes — including its drive, setting and calibration.
Yes — we diagnose the rollers, sheet guiding, sensors and jams.
Not always. You should use materials compatible with the specific device and print system.
Prices in the price list are for labour. For services marked “+ parts”, the cost of the parts needed is added separately — after agreeing it with you.
Yes. This is the preferred option. If you cannot do this, we can arrange pickup of the device.
Yes. You can send a well-protected printer by courier to our service centre yourself. Please contact us before sending it. We do not currently arrange courier pickups across Poland.
25 zł covers a route of up to 2.5 km from the service centre, i.e. up to 5 km in total both ways. Above this limit: 25 zł + 2 zł/km — for each additional kilometre of the whole round trip beyond the first 5 km.
It depends on the model and how intensively it is used. The head, service station, sensors, platform and ink system, among other things, need regular checks.
No. Maintenance applies to a working device. Unclogging or reconditioning a blocked head is a repair service.
Yes. We give a 3-month warranty on the service work carried out, and 7 days on head unclogging and reconditioning. Parts are covered by the manufacturer’s or supplier’s warranty.

Cleaning and maintenance, print head unclogging and replacement, repair of edible ink printers for cakes, biscuits and wafer paper.

Your edible printer for printing on cakes and biscuits — we will make an initial assessment of the problem within 15 min.

Edible printer service in Wrocław for patisseries, bakeries and cake studios — including Canon, Epson and Brother cake printers with edible ink.

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again