Omobonus Serwis – computer, laptop and printer repair Wrocław
Omobonusserwis
Omobonus serwis

Service and repair of sublimation printers in Wrocław

(Epson, Mimaki, Mutoh, Roland DG, Sawgrass, HP, Brother, …)
epson
mimaki
mutoh
roland-dg
sawgrass
hp
brother
Online initial diagnosis
(describe the problem via WhatsApp, our website or by phone)
FREE
up to 15 min
Initial diagnosis when you bring the device to our service centre, 15 min
(also if you decide not to go ahead with the repair)
FREE
up to 15 min
Diagnosis and repair quote
(if the repair goes ahead)
FREE
1–2 days
Diagnosis and repair quote
(if you decide not to go ahead with the repair)
150/250/400
1–3 days
Written technical report
(in addition to the full diagnosis, with photo documentation)
+ 50 zł
1–2 days
Urgent service
(where possible, we speed up the repair at no extra charge)
FREE
to be agreed
“FREE CALL-OUT” 🤔
We don’t claim that the call-out or pickup is “free” and then add that cost to the repair price
Pickup of the device from the customer
(up to 20 km from the service centre)
150 zł
1–2 days
Delivery of the repaired device to the customer
(up to 20 km from the service centre)
150 zł
1–2 days
Pickup or delivery over 20 km from the service centre
(2.50 zł added only for each km over 20 km)
150 zł
+ 2,50 zł/km
1–2 days
Urgent service
(if possible, we do the pickup or delivery first)
FREE
to be agreed
“JUST A CLEANING CYCLE?” 🤔
We don’t stop at cleaning from the control panel — we carry out full maintenance of the service station, ink system and mechanics of the sublimation printer
CLEANING AND MAINTENANCE
full cleaning, inspection and maintenance of the sublimation printer
• cleaning the service station and caps;
• cleaning the wipers;
• cleaning around the head and the underside of the carriage;
• checking and cleaning the waste ink drain system;
• checking the ink system;
• cleaning the rollers and the media path;
• cleaning the media sensors;
• checking the guide rails and carriage mechanism;
• nozzle check and standard cleaning cycle;
• test print after maintenance.
250/450/700
1–2 days
Included in the price: standard cleaning fluids and small service materials.
Spare parts — extra, if they need to be replaced.
Print head unclogging
(some nozzles missing, stripes, one or more colours dropping out)
300/450/600
1–2 days
Print head reconditioning
(standard cleaning and unclogging do not restore a correct nozzle check)
450/550/650
2–4 days
Print head replacement
(the head is damaged, does not print or cannot be reconditioned)
300/450/600
+ parts
1–2 days
Calibration and print quality correction
(stripes, colour shifts or incorrect image overlay despite clear nozzles)
200/300/400
1 day
Damper replacement
(uneven ink flow, colour dropouts or air getting in at the head)
200/300/400
+ parts
1 day
Ink hose repair
(ink leaks, air bubbles or interruptions in ink flow)
250/400/550
+ parts
1–2 days
Removing air from the ink system
(ink does not reach the head properly after downtime or work on the system)
200/300/400
1 day
Ink system flushing
(a contaminated or partly blocked system causes ink flow problems)
300/450/600
1–2 days
Ink system filter replacement
(restricted ink flow or contamination in the system)
200/300/400
+ parts
1 day
Service station cap (cap top) replacement
(the head is not properly sealed during cleaning or downtime)
200/300/400
+ parts
1 day
Wiper replacement
(ink or dirt remains on the head after the cleaning cycle)
150/250/350
+ parts
1 day
Ink pump replacement
(the printer does not draw off ink during the cleaning cycle)
250/350/500
+ parts
1 day
Service station repair
(head cleaning does not work properly or the station does not position itself correctly)
300/450/600
+ parts
1–2 days
Waste ink drain repair
(ink does not drain properly, there is a leak or overflow)
200/300/450
+ parts
1 day
Media feed mechanism repair
(paper or media is not picked up, moves unevenly or stops during printing)
250/400/550
+ parts
1–2 days
Feed roller replacement / repair
(the media slips, skews or is fed unevenly)
200/350/500
+ parts
1–2 days
Media roll guiding repair
(the roll moves unevenly, the media leaves its path or wrinkles)
250/400/550
+ parts
1–2 days
Cutter mechanism repair
(the printer does not cut the media or the blade jams)
200/300/450
+ parts
1 day
Take-up system repair
(the print does not wind up, winds unevenly or the system stops)
300/450/600
+ parts
1–2 days
Carriage drive repair
(the carriage stops, moves unevenly or the printer reports a motion error)
300/450/600
+ parts
1–2 days
Carriage motor replacement (CR motor)
(the carriage does not move even though the belt and guiding are fine)
300/450/600
+ parts
1–2 days
Media feed motor replacement (PF motor)
(the media does not move or the printer reports a feed drive error)
300/450/600
+ parts
1–2 days
Carriage belt replacement
(the carriage jerks, loses its position or the belt is worn or damaged)
250/350/500
+ parts
1 day
Encoder strip cleaning / replacement
(the carriage loses its position, the print is shifted or positioning errors appear)
200/300/450
+ parts
1 day
Media sensor replacement
(the printer does not detect paper or media, or misreads its position)
200/300/400
+ parts
1 day
Position sensor repair / replacement
(the printer does not recognise the mechanism position or reports motion errors)
200/300/450
+ parts
1 day
Main board repair
(the printer does not start properly, freezes or reports electronics errors)
350/500/700
+ parts
2–4 days
Head control electronics repair
(the head does not receive correct control signals even though the ink system works)
350/500/700
+ parts
2–4 days
Power supply repair
(the printer does not start, switches off or has unstable voltages)
300/450/600
+ parts
1–3 days
Repair of cables and signal ribbon cables
(communication with the head, sensors or other components keeps dropping out)
200/300/450
+ parts
1–2 days
Firmware update / recovery
(the printer freezes, reports system errors or does not work properly after an update)
200/250/300
1 day
Fixing communication problems
(the computer or RIP does not detect the printer or the connection is unstable)
150/200/250
1 day
Driver and network connection configuration
(the printer is visible on the network but printing cannot be started properly)
150/200/250
1 day
RIP configuration
(jobs are not sent correctly or the media or profile settings are wrong)
200/300/400
1 day
If you decline the repair: 150 / 250 / 400 zł, depending on the device category.
No — the fee only applies if you decline the repair.
Usually 1–3 working days.
On the device class, the type of fault, the scope of work and the price of the parts needed.
Yes. After the diagnosis we give you the scope of work and the cost of the repair. We only start the repair after you approve it.
We complete most repairs from the price list in 1–2 working days. More complex work, such as head reconditioning or electronics repair, takes up to 2–4 working days. Turnaround time does not include waiting for parts.
Yes — these brands are covered by our service.
Yes, if the necessary parts are available and the device can be repaired technically.
No. The cause may also be blocked nozzles, media settings, calibration, media feed or the ink system.
Most often they mean that some nozzles are not working properly and need cleaning or further diagnostics.
No. If standard cleaning and unclogging do not help, the head may need reconditioning or replacement.
Yes — including dampers, hoses, filters, air in the system and ink flow problems.
Yes — this covers the caps, wiper, pump and waste ink drain, among other things.
Yes — we diagnose the rollers, the feed mechanism, the media guiding and its drive.
Yes, if the model has such a system.
Yes — including the main board, power supply, head control electronics, sensors and signal cables.
Yes — we configure the connection, the driver and the RIP, and diagnose communication problems.
Yes — we can update or restore the firmware if this is needed to fix the problem.
First check the nozzle check and the condition of the ink system. It is not a good idea to run many cleaning cycles in a row straight away.
It depends on the model, how intensively it is used and the manufacturer’s recommendations. Regular maintenance covers the service station, wiper, media path and nozzle check, among other things.
No. Maintenance applies to a working device. Unclogging or reconditioning a blocked head is treated as a repair.
Prices in the price list are for labour. For services marked “+ parts”, the cost of the parts needed is added separately — after agreeing it with you.
Yes. Bringing the device to our service centre yourself is best — it is the simplest option. If you cannot do this, we can arrange pickup of the device.
Yes, if you cannot bring the device yourself. Pickup or delivery up to 20 km costs 150 zł. Over 20 km: 150 zł + 2.50 zł for each kilometre over 20 km.
Up to 20 km there is a fixed price of 150 zł. Over 20 km we add 2.50 zł for each kilometre beyond the 20 km limit.
Yes, if we are able to put the job first in line — at no extra charge.
Yes. We give a 3-month warranty on the service work carried out, and 7 days on head unclogging and reconditioning. Parts are covered by the manufacturer’s or supplier’s warranty.

Sublimation printer repair for print shops, promotional product makers, sportswear and textile manufacturers

Print head unclogging and restoration in sublimation printers and plotters

Sublimation printer maintenance — service station, ink system, mechanics

Customer reviews on Google
See all reviews on Google →
Google Rating
4.9
★★★★★
Based on 246 reviews
gg
gg
⭐⭐⭐⭐⭐
• a week ago

Found the company online — complete professionalism and good communication right from the start👍 My Epson printer was serviced practically on the spot — full trust — invoice after the job, paid by bank transfer😀 Recommended👌👍

Aleksandra Świderska
Aleksandra Świderska
⭐⭐⭐⭐⭐
• 2 weeks ago

I have used this computer repair service several times and can recommend it wholeheartedly. Only here did they solve the problem I had with my screen. I brought in both a laptop and a printer, and everything was done very efficiently, carefully and quickly. Very friendly staff and a friendly little dog, Umka.

Anna Semenets
Anna Semenets
⭐⭐⭐⭐⭐
• 4 weeks ago

Great service, they saved my work! Huge thanks to the guys for the fast, efficient repair of my printer, which jammed paper right in the middle of a busy period at work. The diagnosis was done in front of me, I was given a fair price straight away with no hidden costs, and I picked up the working printer the very next day. I definitely recommend this place for complete professionalism, express speed and lovely service!

Jola Wychowska
Jola Wychowska
⭐⭐⭐⭐⭐
• a month ago

Fast, efficient and affordable printer repair. They managed to save the print head, which means they saved my printer. Very polite people. They also helped me a lot with my car, which broke down not far from their premises. Thank you so, so much. I am immensely grateful and recommend them to everyone!!!

Adam Ziaja
Adam Ziaja
⭐⭐⭐⭐⭐
• 3 weeks ago

I recommend this printer repair shop. They work very efficiently and my inkjet printer works like new

Daniel Bacherek
Daniel Bacherek
⭐⭐⭐⭐⭐
• 7 months ago

I highly recommend this service! My HP laser printer was leaving ugly streaks on the pages and I was sure an expensive repair was ahead. Thanks to the service’s expert diagnosis, it turned out a simple toner replacement was enough. I would never have figured that out myself, and thanks to their honesty I fixed it cheaply and quickly. A big plus for professionalism and for not talking you into unnecessary costs!

Peter Mishchuk
Peter Mishchuk
⭐⭐⭐⭐⭐
• 3 months ago

Thank you for the fast and professional printer repair and for changing its language from German to Polish. I recommend this service and Mr Andrzej.

Lyhun Oleksandr
Lyhun Oleksandr
⭐⭐⭐⭐⭐
• 3 months ago

I brought my computer in for repair and I am very satisfied. Fast diagnosis, an honest approach and professional service. Everything was fixed efficiently, and I also got some useful tips for the future. Definitely recommended!

Valery S
Valery S
⭐⭐⭐⭐⭐
• 3 months ago

Amazing service! Highly recommended. Something happened to my laptop, and there were important documents and work that I had to complete. I brought my laptop in the evening, when the workshop was almost closing, but the employee Max, given the urgency of the matter, stayed and fixed everything quickly, which saved me, thank you very much! Very good work and friendly staff who will help with any problem. Thank you very much again!

Gabrysia Pawełczak
Gabrysia Pawełczak
⭐⭐⭐⭐⭐
• 2 months ago

Wonderful service and complete professionalism! They quickly diagnosed the problem with my computer and repaired it efficiently. They also helped me with my printer, which works flawlessly after the repair. Everything was explained thoroughly, the prices are fair, and the staff are very pleasant and to the point. I definitely recommend this service to anyone looking for expert help with computers and printers. I will certainly use it again